What Happens if I Lose my Downloaded File?

You can ask me to send you a new link to the download via email. I need the full name and email address your order was placed from to do this. If you have the original PayPal or eJunkie information you were sent via email, include that, as it makes it easier for me to check the database and make sure I'm updating it for the right purchaser.

But be patient. I have to connect to a secure server, look up your account, and then refresh the link. The bad news is that I can’t always do this in a timely fashion. I won’t log into that server from anything but my office Internet connection using a known-secure machine, so if I’m out traveling or on assignment, it might take awhile before I get to your request. Also, I take one month off from the Internet each year, which means I'm not responding to emails, too. So again, be patient. You’ll eventually get a new link code in your email. 

Looking for gear-specific information? Check out our other Web sites:
DSLRS: dslrbodies.com | general: bythom.com| Z System: zsystemuser.com | film SLR: filmbodies.com

sansmirror: all text and original images © 2021 Thom Hogan
portions Copyright 1999-2020 Thom Hogan-- All Rights Reserved
Follow us on Twitter: @bythom, hashtags #bythom, #sansmirror